AUR31020 Certificate III in Automotive Sales

Award Course
This training is delivered with Victorian and Commonwealth Government funding


The Certificate III in Automotive Sales prepares new employees or recognises and develops existing workers who are performing general sales and marketing functions in an automotive retail, service or repair business.


Employment roles linked to this qualification include: parts interpreter, vehicle salesperson, farm machinery salesperson, motorcycle salesperson.


Further training pathways from this course include Certificate IV in Automotive Management, Certificate IV in Vehicle Loss Assessing and Diploma of Automotive Management.

Course Delivery

Apprentices are signed up for 3 years however this package is competency based meaning some apprentices may complete in less time. The program will be delivered over a period of 156 weeks. Training is a combination of on and off the job with the majority on the job depending on workplace circumstances and agreement.

Entry Requirements

Each student will undertake a Pre-Enrolment Review to help confirm the proposed course is suitable. It will provide valuable information about an individual's existing skills and knowledge, language, literacy and numeracy skills and whether the course will help in achieving learning and/or employment goals.

Expected Time to Complete

3 Years

Units & Assessment
Core Units
Code Unit Name Hours Material
AURACA101 Respond to customer needs and enquiries in an automotive workplace 20 $24.00
AURAEA002 Follow environmental and sustainability best practice in an automotive workplace 25 $30.00
AURAFA104 Resolve routine problems in an automotive workplac 20 $24.00
AURASA102 Follow safe working practices in an automotive workplace 20 $24.00
AURSAA001 Process customer complaints in an automotive workplace 20 $24.00
AURSCA105 Sell automotive products and services 40 $48.00
AURSCA106 Promote automotive products and services 20 $24.00
AURSLA001 Comply with legal requirements when selling automotive products and services 15 $18.00
Elective Units
Code Unit Name Hours Material
AURAFA103 Communicate effectively in an automotive workplace 20 $24.00
AURAMA102 Communicate business information in an automotive workplace 20 $24.00
AURETR125 Test, charge and replace batteries and jump-start vehicles 15 $18.00
AURSBA001 Carry out warehousing procedures in an automotive workplace 40 $48.00
AURSBA102 Identify and match uncommon automotive parts 40 $48.00
AURSCA007 Determine used motor vehicle stock requirements 40 $48.00
AURSCA008 Wholesale used motor vehicle stock 40 $48.00
AURSCA101 Select and supply automotive parts and products 100 $120.00
AURSCA102 Present automotive products and services for sale 20 $24.00
AURSCA103 Apply sales procedures in an automotive workplace 40 $48.00
BSBPRO401 Develop product knowledge 30 $25.00
BSBSLS407 Identify and plan sales prospects 60 $25.00
BSBSLS408 Present, secure and support sales solutions 60 $25.00
SIRRINV001 Receive and handle retail stock 35 $42.00
SIRRINV002 Control stock 35 $42.00
TLIA2012 Pick and process orders 20 $22.00
TLIA2020 Replenish stock 20 $20.00
TLILIC0003 Licence to operate a forklift truck 40 $44.00
Your particular units of study will be determined from the core and elective units required for this qualification.

RPL is a formal assessment process that recognises relevant skills and knowledge you have already gained through previous training, work and life experiences. Contact the Institute today to discuss your options for RPL.

Indicative Fees

Government Subsidised $2,918
Concession $1,133
Apprenticeship $2,577
Apprenticeship Concession $1,069
RPL Government Subsidised $1,348
RPL Concession $270
RPL Self-funded $2,022
Self-Funded $3,592

Average total fees include designated materials and will vary according to your specific unit choices and other factors.

The student tuition fees as published are subject to change given individual circumstances at enrolment.

For information on refunds in relation to withdrawals, transfers and cancellations refer to the following policies and procedures.
Refund of Course Fees Policy
Student Withdrawal and Refund of Course Fees Procedure

Please visit our Fees and Charges page for more information.
Intake Campus Course Details
2021 July Mildura Campus Full Time, Part Time, Classroom Based, Semester 2, Apprentice
2021 July Mildura Campus Full Time, Part Time, Classroom Based, Semester 2, Apprentice