This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities. This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.
Possible job titles include: espresso coffee machine operator, food and beverage attendant, front desk receptionist, front office assistant, function attendant, function host, gaming attendant, guest service agent, housekeeper, restaurant host, senior bar attendant, waiter.
Certificate IV in Hospitality.
Classroom based and Trainee Delivery available.
Each applicant will be required to undertake a Pre-training Review before enrolling to help confirm if the proposed course is suitable. It will provide valuable information about skills, knowledge, language, literacy and numeracy skills and whether the course will help in achieving learning and employment goals. Trainees must have a registered training contract agreement with their employer.
6 Months
| Code | Unit Name | Hours | Material |
| BSBWOR203 | Work effectively with others | 15 | $30.00 |
| SITHIND002 | Source and use information on the hospitality industry | 25 | $30.00 |
| SITHIND004 | Work effectively in hospitality service | 0 | $35.00 |
| SITXCCS006 | Provide service to customers | 25 | $35.00 |
| SITXCOM002 | Show social and cultural sensitivity | 20 | $25.00 |
| SITXHRM001 | Coach others in job skills | 20 | $35.00 |
| SITXWHS001 | Participate in safe work practices | 12 | $30.00 |
| Code | Unit Name | Hours | Material |
| SITHFAB001 | Clean and tidy bar areas | 15 | $40.00 |
| SITHFAB002 | Provide responsible service of alcohol | 10 | $35.00 |
| SITHFAB003 | Operate a bar | 35 | $35.00 |
| SITHFAB004 | Prepare and serve non-alcoholic beverages | 20 | $40.00 |
| SITHFAB005 | Prepare and serve espresso coffee | 30 | $50.00 |
| SITHFAB007 | Serve food and beverage | 80 | $35.00 |
| SITHKOP001 | Clean kitchen premises and equipment | 13 | $30.00 |
| SITXFIN001 | Process financial transactions | 25 | $25.00 |
| SITXFSA001 | Use hygienic practices for food safety | 15 | $45.00 |
| 2023 | |
| Government Subsidised | $1,748 |
| Concession | $762 |
| Traineeship | $1,565 |
| Traineeship Concession | $726 |
| RPL Government Subsidised | $1,049 |
| RPL Concession | $210 |
| RPL Self-funded | $1,399 |
| Self-Funded | $2,098 |
| Intake | Campus | Course Details |
| 2023 Ongoing Enrolment | Mildura Campus | Full Time, Employer Based (Trainee), Full Year |
| 2023 Ongoing Enrolment | Mildura Campus | Part Time, Employer Based (Trainee), Full Year, School Based Trainee |
