CHC42015 Certificate IV in Community Services

Award Course
This training is delivered with Victorian and Commonwealth Government funding


This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services. At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, casework or case management contexts.


Great pathway into the Diploma of Community Services.

Course Delivery

Swan Hill Campus: Classroom based delivery offered 2 days per week. Flexible delivery with monthly workshops. Mildura campus: Classroom based learning every Monday and Tuesday from 9 am-3:00 pm with a 1hr lunch break Students are expected to study and complete research and projects in their own time as well as class time. This program is also offered as a flexible mode of delivery, students will be required to attend compulsory workshops for practical assessments. Duration is 12 month's classroom delivery, 16 months flexible learning students. Trainee Delivery: Duration is 12 month's – enrolment can occur for February or July intake each year.

Entry Requirements

Applicants must be signed with an AA0 (Australian Apprenticeship Officer) and be registered with Epsilon (or state equivalent) as a Trainee, prior to commencing training. Must be 18 years at commencement of study, a completed course application form incorporating a Pre-Training Review, and an interview with an enrolling officer. Students must obtain a satisfactory Police Clearance Certificate (must be supplied prior to enrolment). Each student will undertake a Pre-Training Review before enrolling to help confirm the proposed course is suitable. It will provide valuable information about an individual's existing skills and knowledge, language, literacy and numeracy skills and whether the course will help in achieving learning and/or employment goals.

Expected Time to Complete

12 Months

Units & Assessment
Core Units
Code Unit Name Hours Material
CHCADV001 Facilitate the interests and rights of clients 100 $35.00
CHCCCS004 Assess co-existing needs 80 $35.00
CHCCOM002 Use communication to build relationships 55 $35.00
CHCDIV001 Work with diverse people 40 $35.00
CHCLEG001 Work legally and ethically 55 $35.00
CHCPRP001 Develop and maintain networks and collaborative partnerships 80 $35.00
HLTWHS003 Maintain work health and safety 40 $35.00
Elective Units
Code Unit Name Hours Material
CHCAOD001 Work in an alcohol and other drugs context 80 $35.00
CHCCCS006 Facilitate individual service planning and delivery 120 $35.00
CHCCCS009 Facilitate responsible behaviour 40 $35.00
CHCCCS019 Recognise and respond to crisis situations 45 $35.00
CHCCDE011 Implement community development strategies 70 $35.00
CHCCOM001 Provide first point of contact 35 $35.00
CHCCOM005 Communicate and work in health or community services 30 $35.00
CHCDFV001 Recognise and respond appropriately to domestic and family violence 50 $35.00
CHCGRP002 Plan and conduct group activities 70 $35.00
CHCMHS001 Work with people with mental health issues 80 $35.00
CHCPRT001 Identify and respond to children and young people at risk 40 $35.00
CHCYTH001 Engage respectfully with young people 60 $35.00
CHCYTH002 Work effectively with young people in the youth work context 60 $35.00
HLTAID003 Provide first aid 18 $35.00
HLTWHS006 Manage personal stressors in the work environment 25 $35.00

Course Assessment

  • Observation and oral questioning
  • Project
  • Practical task
  • Written task
Your particular units of study will be determined from the core and elective units required for this qualification.

RPL is a formal assessment process that recognises relevant skills and knowledge you have already gained through previous training, work and life experiences. Contact the Institute today to discuss your options for RPL.

Indicative Fees

Government Subsidised $4,625
Concession $1,341
RPL Government Subsidised $1,905
RPL Concession $381
RPL Self-funded $2,857
Self-Funded $5,577

Free TAFE for Priority Courses is a Victorian Government program that covers your tuition fees to study in selected courses at TAFE, if you’re eligible. Eligibility criteria apply. Free TAFE on selected courses only. Other fees and charges may apply. See

Average total fees include designated materials and will vary according to your specific unit choices and other factors.

The student tuition fees as published are subject to change given individual circumstances at enrolment.

For information on refunds in relation to withdrawals, transfers and cancellations refer to the following policies and procedures.
Refund of Course Fees Policy
Student Withdrawal and Refund of Course Fees Procedure

Please visit our Fees and Charges page for more information.
Intake Campus Course Details
2021 February Swan Hill Campus Full Time, Classroom Based, Full Year, Wednesdays and Thursdays, Fridays twice a month, 9.00AM to 3.00PM INTAKE CLOSED
2021 September Mildura Campus Part Time, Blended Delivery, Semester 2, 2 Zoom sessions per month, First Monday each month 2.00PM - 5.00PM, 3rd Monday each month 5.00PM - 8.00PM