This qualification reflects the many roles of community services, case management and counsellors who are involved in working, managing, coordinating and/or delivering of person centres services to individuals, groups and communities. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new social welfare program opportunities.
Case worker and case management, community worker, welfare worker, family support worker, alcohol and other drugs (AOD) worker, housing worker, youth worker, mental health worker, NDIS support coordinator, multicultural Support, School Wellbeing Officer.
Please contact SuniTAFE to discuss other qualifications that can extend your skills further.
Classroom based delivery.
Each student will undertake a Pre-Training Review before enrolling to help confirm if the proposed course is suitable. It will provide valuable information about an individual's existing skills and knowledge, language, literacy and numeracy skills and whether the course will help in achieving learning and/or employment goals. Students must be 18 years at commencement of study and provide a Working with Children Check. Students must be willing to obtain an NDIS Worker Screening Check, which will include a criminal history check, prior to practical placement, a separate police check may be required at the request of the placement employer. Students will be responsible for all cost associated with obtaining the NDIS Worker Screening Check, Police Check and Working with Children Check, if required checks will need to be obtained prior to placement. To study via blended delivery, students must be working in the industry. RPL Applicants must also: Must have 3 years minimum work experience in community services e.g. case management, counselling, and or case worker but not support workers. RPL applicant has 3 months to provide evidence for all RPL units applied for, if the applicant cannot provide evidence within 3 months, this will be considered as RPL could not proceed. RPL application will not be ACWA accredited. To study via blended delivery, students must be working in the industry.
2 Years
| Code | Unit Name | Hours | Material |
| CHCCCS007 | Develop and implement service programs | 100 | $35.00 |
| CHCCOM003 | Develop workplace communication strategies | 100 | $35.00 |
| CHCDEV002 | Analyse impacts of sociological factors on clients in community work and services | 100 | $35.00 |
| CHCDIV003 | Manage and promote diversity | 80 | $35.00 |
| CHCLEG003 | Manage legal and ethical compliance | 80 | $35.00 |
| CHCMGT005 | Facilitate workplace debriefing and support processes | 120 | $35.00 |
| CHCPRP003 | Reflect on and improve own professional practice | 120 | $35.00 |
| HLTWHS004 | Manage work health and safety | 40 | $35.00 |
| Code | Unit Name | Hours | Material |
| CHCADV002 | Provide advocacy and representation services | 80 | $35.00 |
| CHCCCS004 | Assess co-existing needs | 80 | $35.00 |
| CHCCCS019 | Recognise and respond to crisis situations | 45 | $35.00 |
| CHCCDE011 | Implement community development strategies | 70 | $35.00 |
| CHCCSL001 | Establish and confirm the counselling relationship | 100 | $35.00 |
| CHCCSM005 | Develop, facilitate and review all aspects of case management | 75 | $35.00 |
| CHCDEV001 | Confirm client developmental status | 60 | $35.00 |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence | 50 | $35.00 |
| CHCDIS010 | Provide person-centred services to people with disability with complex needs | 90 | $35.00 |
| CHCMHS001 | Work with people with mental health issues | 80 | $35.00 |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships | 80 | $35.00 |
| CHCPRT003 | Work collaboratively to maintain an environment safe for children and young people | 50 | $35.00 |
| 2023 | |
| Government Subsidised | $6,201 |
| Concession | $1,688 |
| Traineeship | $4,790 |
| Traineeship Concession | $1,406 |
| RPL Government Subsidised | $4,230 |
| RPL Concession | $846 |
| RPL Self-funded | $5,641 |
| Self-Funded | $7,611 |
| Intake | Campus | Course Details |
| 2023 July | Mildura Campus | Full Time, Classroom Based, Diploma Mid Year, Monday, Tuesday, Wednesday, 9.00AM - 4.00PM |
