This qualification reflects the many roles of community services, case management and counsellors who are involved in working, managing, coordinating and/or delivering of person centres services to individuals, groups and communities. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new social welfare program opportunities.
Case worker and case management, community worker, welfare worker, family support worker, alcohol and other drugs (AOD) worker, housing worker, youth worker, mental health worker, NDIS support coordinator, multicultural Support, School Wellbeing Officer.
Please contact SuniTAFE to discuss other qualifications that can extend your skills further.
Blended - Training will be delivered both on site at SuniTAFE and online. This course is currently in transition; the course code, title, units and content may change in the future and further information will be provided upon enrolment and/or during the course of your training.
Applicants are required to undertake a Pre-Training Review to help confirm the course is suitable. Applicants enrolling as an Apprentice/Trainee must have a registered training contract. Applicants must be working in the industry and able to provide a letter of support from their employer to undertake some practical assessments in the workplace. Applicants must have access to a computer and the internet.
2 Years
| Code | Unit Name | Hours | Material |
| CHCCCS007 | Develop and implement service programs | 100 | $35.00 |
| CHCCOM003 | Develop workplace communication strategies | 100 | $35.00 |
| CHCDEV002 | Analyse impacts of sociological factors on clients in community work and services | 100 | $35.00 |
| CHCDIV003 | Manage and promote diversity | 80 | $35.00 |
| CHCLEG003 | Manage legal and ethical compliance | 80 | $35.00 |
| CHCMGT005 | Facilitate workplace debriefing and support processes | 120 | $35.00 |
| CHCPRP003 | Reflect on and improve own professional practice | 120 | $0.00 |
| HLTWHS004 | Manage work health and safety | 40 | $35.00 |
| Code | Unit Name | Hours | Material |
| CHCADV002 | Provide advocacy and representation services | 80 | $35.00 |
| CHCCCS004 | Assess co-existing needs | 80 | $35.00 |
| CHCCCS019 | Recognise and respond to crisis situations | 45 | $35.00 |
| CHCCDE011 | Implement community development strategies | 70 | $35.00 |
| CHCCSL001 | Establish and confirm the counselling relationship | 100 | $35.00 |
| CHCCSM005 | Develop, facilitate and review all aspects of case management | 75 | $35.00 |
| CHCDEV001 | Confirm client developmental status | 60 | $35.00 |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence | 50 | $35.00 |
| CHCDIS010 | Provide person-centred services to people with disability with complex needs | 90 | $35.00 |
| CHCMHS001 | Work with people with mental health issues | 80 | $35.00 |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships | 80 | $35.00 |
| CHCPRT003 | Work collaboratively to maintain an environment safe for children and young people | 50 | $35.00 |
| 2023 | 2024 | |
| Government Subsidised | $6,201 | |
| Concession | $1,688 | |
| Traineeship | $4,790 | $4,957 |
| Traineeship Concession | $1,406 | $525 |
| RPL Government Subsidised | $4,230 | |
| RPL Concession | $846 | |
| RPL Self-funded | $5,641 | |
| Self-Funded | $7,611 | $7,912 |
| Intake | Campus | Course Details |
| 2023 August | Swan Hill Campus | Part Time, Blended, Diploma Full Year, INTAKE CLOSED |
| 2023 August | Mildura Campus | Part Time, Blended, Diploma Full Year, INTAKE CLOSED |
| 2023 September | Swan Hill Campus | Part Time, Blended, Diploma Full Year, Trainee |
