CHC52015 Diploma of Community Services

Award Course
This training is delivered with Victorian and Commonwealth Government funding


This qualification reflects the many roles of community services, case management and counsellors who are involved in working, managing, coordinating and/or delivering of person centre's services to individuals, groups and communities. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new social welfare program opportunities. Students will be required to complete 400 hours placement.


Case worker and case management, community worker, welfare worker.

Course Delivery

Swan Hill campus: Monday and Tuesday. Mildura campus: Wednesday, Thursday and Friday. On the job Traineeship: Students can undertake the Diploma of Community Services flexibly if they are currently employed in the industry. Duration is dependent on the student's progression through the units. 18 - 24 month's duration. Blended delivery: 2 zoom sessions per month.

Entry Requirements

Students must be 18 years of age and have a current Working with Children's Check. A current Police Check must be obtained 1 month prior to placement. Each student will undertake a Pre-Training Review and interview, receive Community Service information session power points and undertake an ACER test before enrolling to help confirm the proposed course is suitable. This process will provide valuable information about an individual's existing skills and knowledge, language, literacy and numeracy skills and whether the course will help in achieving learning and/or employment goals.

Expected Time to Complete

2 Years

Units & Assessment
Core Units
Code Unit Name Hours Material
CHCCCS007 Develop and implement service programs 100 $35.00
CHCCOM003 Develop workplace communication strategies 100 $35.00
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services 100 $35.00
CHCDIV003 Manage and promote diversity 80 $35.00
CHCLEG003 Manage legal and ethical compliance 80 $35.00
CHCMGT005 Facilitate workplace debriefing and support processes 120 $35.00
CHCPRP003 Reflect on and improve own professional practice 120 $35.00
HLTWHS004 Manage work health and safety 40 $35.00
Elective Units
Code Unit Name Hours Material
CHCADV002 Provide advocacy and representation services 80 $35.00
CHCCCS004 Assess co-existing needs 80 $35.00
CHCCCS019 Recognise and respond to crisis situations 45 $35.00
CHCCDE011 Implement community development strategies 70 $35.00
CHCCSL001 Establish and confirm the counselling relationship 100 $35.00
CHCCSM004 Coordinate complex case requirements 75 $35.00
CHCCSM005 Develop, facilitate and review all aspects of case management 75 $35.00
CHCDEV001 Confirm client developmental status 60 $35.00
CHCDFV001 Recognise and respond appropriately to domestic and family violence 50 $35.00
CHCDIS010 Provide person-centred services to people with disability with complex needs 90 $35.00
CHCMHS001 Work with people with mental health issues 80 $35.00
CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues 90 $35.00
CHCPRP001 Develop and maintain networks and collaborative partnerships 80 $35.00
CHCPRT003 Work collaboratively to maintain an environment safe for children and young people 50 $35.00

Course Assessment

  • Observation and oral questioning
  • Project
  • Practical task
  • Role play/Simulation
  • Knowledge based test
  • Written task
Your particular units of study will be determined from the core and elective units required for this qualification.

RPL is a formal assessment process that recognises relevant skills and knowledge you have already gained through previous training, work and life experiences. Contact the Institute today to discuss your options for RPL.

Indicative Fees

Government Subsidised $6,653
Concession $1,773
RPL Government Subsidised $2,831
RPL Concession $620
RPL Self-funded $4,246
Self-Funded $8,068

Free TAFE for Priority Courses is a Victorian Government program that covers your tuition fees to study in selected courses at TAFE, if you’re eligible. Eligibility criteria apply. Free TAFE on selected courses only. Other fees and charges may apply. See

Concession for Diploma and Advanced Diploma courses applies only to Aboriginal and Torres Strait Islander students.

Average total fees include designated materials and will vary according to your specific unit choices and other factors.

The student tuition fees as published are subject to change given individual circumstances at enrolment.

For information on refunds in relation to withdrawals, transfers and cancellations refer to the following policies and procedures.
Refund of Course Fees Policy
Student Withdrawal and Refund of Course Fees Procedure

Please visit our Fees and Charges page for more information.
Intake Campus Course Details
2021 July Swan Hill Campus Full Time, Classroom Based, Diploma Semester 2, Monday and Tuesday, 9.00AM - 3.00PM
2021 September Mildura Campus Part Time, Blended Delivery, Diploma Semester 2, 2 Zoom sessions per month, 2nd Monday each month 2.00PM to 5.00PM, 4th Monday each month 5.00PM to 8.00PM
2021 September Mildura Campus Full Time, Classroom Based, Diploma Semester 2, Wednesday, Thursday and Friday, 9.00AM - 4.00PM - INTAKE FULL