CHC52021 Diploma of Community Services

Award Course
This training is delivered with Victorian and Commonwealth Government funding


This qualification reflects the many roles of community services, case management and counsellors who are involved in working, managing, coordinating and/or delivering of person centres services to individuals, groups and communities. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new social welfare program opportunities.


Case worker and case management, community worker, welfare worker, family support worker, alcohol and other drugs (AOD) worker, housing worker, youth worker, mental health worker, NDIS support coordinator, multicultural Support, School Wellbeing Officer.


Please contact SuniTAFE to discuss other qualifications that can extend your skills further.

Course Delivery

Classroom - Training will be delivered on site at SuniTAFE.

Entry Requirements

Applicants are required to undertake a Pre-Training Review to help confirm the course is suitable. Applicants must be able to provide a Working with Children Check as part of their application and are responsible for all costs associated. Applicants must be able to provide a current clear Police Check as part of their application and are responsible for all costs associated. Applicants must be willing to obtain an NDIS Worker Screening Check prior to undertaking practical placement and are responsible for all costs associated. Applicants must be at least 18 years old prior to course commencement. Applicants must have access to a computer and the internet.

Expected Time to Complete

2 Years

Units & Assessment
Core Units
Code Unit Name Hours Material
CHCCCS004 Assess co-existing needs 80 $35.00
CHCCCS007 Develop and implement service programs 100 $35.00
CHCCCS019 Recognise and respond to crisis situations 45 $35.00
CHCCSM013 Facilitate and review case management 75 $35.00
CHCDEV005 Analyse impacts of sociological factors on people in community work and services 100 $35.00
CHCDFV001 Recognise and respond appropriately to domestic and family violence 50 $35.00
CHCDIV001 Work with diverse people 40 $0.00
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety 25 $35.00
CHCLEG003 Manage legal and ethical compliance 80 $35.00
CHCMGT005 Facilitate workplace debriefing and support processes 120 $35.00
CHCPRP003 Reflect on and improve own professional practice 120 $0.00
HLTWHS003 Maintain work health and safety 40 $35.00
Elective Units
Code Unit Name Hours Material
CHCADV002 Provide advocacy and representation services 80 $35.00
CHCCSL001 Establish and confirm the counselling relationship 100 $35.00
CHCDEV006 Analyse information for service planning and delivery 60 $35.00
CHCDIS019 Provide person-centred services to people with disability with complex needs 95 $35.00
CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues 90 $35.00
CHCMHS007 Work effectively in trauma informed care 40 $35.00
CHCMHS011 Assess and promote social, emotional and physical wellbeing 80 $35.00
CHCPRP001 Develop and maintain networks and collaborative partnerships 80 $35.00
Your particular units of study will be determined from the core and elective units required for this qualification.

RPL is a formal assessment process that recognises relevant skills and knowledge you have already gained through previous training, work and life experiences. Contact the Institute today to discuss your options for RPL.

Indicative Fees

Self-Funded $14,121

Free TAFE for Priority Courses is a Victorian Government program that covers your tuition fees to study in selected courses at TAFE, if you’re eligible. Eligibility criteria apply. Free TAFE on selected courses only. Other fees and charges may apply. See

Concession for Diploma and Advanced Diploma courses applies only to Aboriginal and Torres Strait Islander students.

Average total fees include designated materials and will vary according to your specific unit choices and other factors.

The student tuition fees as published are subject to change given individual circumstances at enrolment.

For information on refunds in relation to withdrawals, transfers and cancellations refer to the following policies and procedures.
Refund of Course Fees Policy
Student Withdrawal and Refund of Course Fees Procedure

Please visit our Fees and Charges page for more information.
Intake Campus Course Details
2024 January Swan Hill Campus Full Time, Classroom, Full Year, Tuesday, Wednesday and Thursday, 9.00AM - 3.30PM
2024 July Mildura Campus Full Time, Classroom, Full Year, Tuesday, Wednesday and Thursday, 9.00AM - 3.30PM