This qualification reflects the many roles of community services, case management and counsellors who are involved in working, managing, coordinating and/or delivering of person centres services to individuals, groups and communities. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new social welfare program opportunities.
Case worker and case management, community worker, welfare worker, family support worker, alcohol and other drugs (AOD) worker, housing worker, youth worker, mental health worker, NDIS support coordinator, multicultural Support, School Wellbeing Officer.
Please contact SuniTAFE to discuss other qualifications that can extend your skills further.
Classroom - Training will be delivered on site at SuniTAFE. Workplace - Training will be delivered in the workplace.
Applicants are required to undertake a Pre-Training Review to help confirm the course is suitable. Applicants must be able to provide a Working with Children Check as part of their application and are responsible for all costs associated. Applicants must be able to provide a current clear Police Check as part of their application and are responsible for all costs associated. Applicants must be willing to obtain an NDIS Worker Screening Check prior to undertaking practical placement and are responsible for all costs associated. Applicants must be at least 18 years old prior to course commencement. Applicants must have access to a computer and the internet.
2 Years
| Code | Unit Name | Hours | Material |
| CHCCCS004 | Assess co-existing needs | 80 | $35.00 |
| CHCCCS007 | Develop and implement service programs | 100 | $35.00 |
| CHCCCS019 | Recognise and respond to crisis situations | 45 | $35.00 |
| CHCCSM013 | Facilitate and review case management | 75 | $35.00 |
| CHCDEV005 | Analyse impacts of sociological factors on people in community work and services | 100 | $35.00 |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence | 50 | $35.00 |
| CHCDIV001 | Work with diverse people | 40 | $0.00 |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety | 25 | $0.00 |
| CHCLEG003 | Manage legal and ethical compliance | 80 | $35.00 |
| CHCMGT005 | Facilitate workplace debriefing and support processes | 120 | $35.00 |
| CHCPRP003 | Reflect on and improve own professional practice | 120 | $0.00 |
| HLTWHS003 | Maintain work health and safety | 40 | $35.00 |
| Code | Unit Name | Hours | Material |
| CHCADV002 | Provide advocacy and representation services | 80 | $35.00 |
| CHCCSL001 | Establish and confirm the counselling relationship | 100 | $35.00 |
| CHCDEV006 | Analyse information for service planning and delivery | 60 | $35.00 |
| CHCDIS019 | Provide person-centred services to people with disability with complex needs | 95 | $35.00 |
| CHCMHS005 | Provide services to people with co-existing mental health and alcohol and other drugs issues | 90 | $35.00 |
| CHCMHS007 | Work effectively in trauma informed care | 40 | $35.00 |
| CHCMHS011 | Assess and promote social, emotional and physical wellbeing | 80 | $35.00 |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships | 80 | $35.00 |
| 2024 | 2025 | |
| Traineeship | $5,577 | $5,767 |
| Traineeship Concession | $630 | $595 |
| Self-Funded | $14,121 | $14,761 |
| Intake | Campus | Course Details |
| 2024 January | Swan Hill Campus | Full Time, Classroom, Full Year, Tuesday, Wednesday and Thursday, 9.00AM - 3.30PM |
| 2024 July | Mildura Campus | Full Time, Classroom, Full Year, Tuesday, Wednesday and Thursday, 9.00AM - 3.30PM |
| 2024 July | Swan Hill Campus | Full Time, Semester 2, Traineeship |
