SIT50416 Diploma of Hospitality Management

Award Course
Cricos Code 090999B

Overview

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions. This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.

Careers

Possible job titles include: banquet or function manager, bar manager, café manager, Chef de cuisine, Chef patissier, club manager, executive housekeeper, front office manager, gaming manager, kitchen manager, motel manager, restaurant manager, sous chef, unit manager catering operations.

Pathways

Advanced Diploma of Hospitality Management.

Information for International Students

Students must be at least 18 years old when they commence studies. This course may incorporate practical instruction in a training workshop. Work-based training in industry is not included. Please contact us for more information on course fees and duration.

* Duration of a course includes periods for orientation and enrolment, teaching, assessment, structured learning support, study breaks and public holidays.
* Fees are subject to change.

Units & Assessment
Core Units
Code Unit Name Hours
BSBDIV501 Manage diversity in the workplace 60
BSBMGT517 Manage operational plan 70
SITXCCS007 Enhance customer service experiences 40
SITXCCS008 Develop and manage quality customer service practices 30
SITXCOM005 Manage conflict 20
SITXFIN003 Manage finances within a budget 30
SITXFIN004 Prepare and monitor budgets 30
SITXGLC001 Research and comply with regulatory requirements 80
SITXHRM002 Roster staff 30
SITXHRM003 Lead and manage people 60
SITXMGT001 Monitor work operations 20
SITXMGT002 Establish and conduct business relationships 60
SITXWHS003 Implement and monitor work health and safety practices 30
Elective Units
Code Unit Name Hours
BSBSUS401 Implement and monitor environmentally sustainable work practices 40
BSBWOR203 Work effectively with others 15
SITHFAB001 Clean and tidy bar areas 15
SITHFAB002 Provide responsible service of alcohol 10
SITHFAB003 Operate a bar 35
SITHFAB004 Prepare and serve non-alcoholic beverages 20
SITHFAB005 Prepare and serve espresso coffee 30
SITHFAB007 Serve food and beverage 80
SITHIND002 Source and use information on the hospitality industry 25
SITHIND004 Work effectively in hospitality service 0
SITXCCS006 Provide service to customers 25
SITXCOM002 Show social and cultural sensitivity 20
SITXFIN001 Process financial transactions 25
SITXFSA001 Use hygienic practices for food safety 15
SITXFSA002 Participate in safe food handling practices 40
SITXHRM001 Coach others in job skills 20
SITXHRM006 Monitor staff performance 50
SITXWHS001 Participate in safe work practices 12
Your particular units of study will be determined from the core and elective units required for this qualification.

RPL is a formal assessment process that recognises relevant skills and knowledge you have already gained through previous training, work and life experiences. Contact the Institute today to discuss your options for RPL.