AUR31016 Certificate III in Automotive Sales

Award Course
This training is delivered with Victorian and Commonwealth Government funding


The Certificate III in Automotive Sales prepares new employees or recognises and develops existing workers who are performing general sales and marketing functions in an automotive retail, service or repair business.


Employment roles linked to this qualification include: parts interpreter, vehicle salesperson, farm machinery salesperson, motorcycle salesperson.


Further training pathways from this course include AUR40116 Certificate IV in Automotive Management, AUR40514 Certificate IV in Vehicle Loss Assessing and AUR50116 Diploma of Automotive Management.

Course Delivery

Apprentices are signed up for 3 years however this package is competency based meaning some apprentices may complete in less time. The program will be delivered over a period of 156 weeks. Training is a combination of on and off the job with the majority on the job depending on workplace circumstances and agreement.

Entry Requirements

Each student will undertake a Pre-Enrolment Review to help confirm the proposed course is suitable. It will provide valuable information about an individual's existing skills and knowledge, language, literacy and numeracy skills and whether the course will help in achieving learning and/or employment goals.

Expected Time to Complete

3 Years

Units & Assessment
Core Units
Code Unit Name Hours Material
AURACA001 Respond to customer needs and enquiries in an automotive workplace 20 $24.00
AURAEA002 Follow environmental and sustainability best practice in an automotive workplace 25 $30.00
AURAFA004 Resolve routine problems in an automotive workplace 20 $24.00
AURAMA004 Maintain business image in an automotive workplace 15 $18.00
AURASA002 Follow safe working practices in an automotive workplace 20 $24.00
AURSAA001 Process customer complaints in an automotive workplace 20 $24.00
AURSCA005 Sell automotive products and services 40 $48.00
AURSCA006 Promote automotive products and services 20 $24.00
AURSCA011 Conduct online transactions in an automotive workplace 40 $48.00
AURSLA001 Comply with legal requirements when selling automotive products and services 15 $18.00
Elective Units
Code Unit Name Hours Material
AURACA003 Build customer relations in an automotive workplace 20 $24.00
AURAFA001 Use numbers in an automotive workplace 10 $40.00
AURAFA002 Read and respond to automotive workplace information 10 $15.00
AURAFA003 Communicate effectively in an automotive workplace 20 $24.00
AURAMA002 Communicate business information in an automotive workplace 20 $24.00
AURETR008 Remove and replace electrical units and assemblies 15 $18.00
AURETR011 Install basic ancillary electrical systems and components 40 $48.00
AURETR025 Test, charge and replace batteries and jump-start vehicles 15 $18.00
AURSBA001 Carry out warehousing procedures in an automotive workplace 40 $48.00
AURSBA002 Identify and match uncommon automotive parts 40 $48.00
AURSCA001 Select and supply automotive parts and products 100 $120.00
AURSCA002 Present automotive products and services for sale 20 $24.00
AURSCA003 Apply sales procedures in an automotive workplace 40 $48.00
AURSCA004 Carry out cash and non-cash payment operations 35 $42.00
AURSCA007 Determine used motor vehicle stock requirements 40 $48.00
AURSCA008 Wholesale used motor vehicle stock 40 $48.00
AURSCA009 Provide vehicle technology information 20 $24.00
AURSCA010 Appraise and purchase used motor vehicles for sale 35 $42.00
AURTTK001 Use and maintain measuring equipment in an automotive workplace 15 $18.00
AURVTV001 Remove, replace and test non-electrical vehicle components and accessories 40 $48.00
BSBPRO401 Develop product knowledge 30 $25.00
BSBSLS407 Identify and plan sales prospects 60 $25.00
BSBSLS408 Present, secure and support sales solutions 60 $25.00
SIRRINV001 Receive and handle retail stock 35 $42.00
SIRRINV002 Control stock 35 $42.00
SIRXSLS002 Follow point-of-sale procedures 20 $20.00
TLIA2011 Package goods 20 $22.00
TLIA2012 Pick and process orders 20 $22.00
TLIA2013 Receive goods 20 $22.00
TLIA2020 Replenish stock 20 $20.00
TLILIC0003 Licence to operate a forklift truck 40 $44.00

Course Assessment

  • Practical task
  • Knowledge based test
  • Third party report
Your particular units of study will be determined from the core and elective units required for this qualification.

RPL is a formal assessment process that recognises relevant skills and knowledge you have already gained through previous training, work and life experiences. Contact the Institute today to discuss your options for RPL.

Indicative Fees

Government Subsidised $2,538
Concession $1,009
Apprenticeship $2,246
Apprenticeship Concession $954
RPL Government Subsidised $1,155
RPL Concession $231
RPL Self-funded $1,733
Self-Funded $3,115

Average total fees include designated materials and will vary according to your specific unit choices and other factors.

The student tuition fees as published are subject to change given individual circumstances at enrolment.

For information on refunds in relation to withdrawals, transfers and cancellations refer to the following policies and procedures.
Refund of Course Fees Policy
Student Withdrawal and Refund of Course Fees Procedure

Please visit our Fees and Charges page for more information.
Intake Campus Course Details
2021 Ongoing Enrolment Mildura Campus Full Time, Part Time, Classroom Based, Full Year, Apprentice