BSB30115 Certificate III in Business

Award Course
This training is delivered with Victorian and Commonwealth Government funding


This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.


Employment possibilities in areas of Accounts Receivable Clerk, Accounts Payable Clerk, Clerk, Data Entry Operator, Junior Personal Assistant, Receptionist, Office Administration Assistant, Office Administrator, Word Processing Operator.


Students who have completed the Certificate III in Business could further their studies with enrolment into areas such as Certificate IV in Business, Certificate IV in Leadership and Management or Certificate IV in Accounting and Bookkeeping.

Course Delivery

This course is completed via traineeship and flexible/online delivery. This qualification is suitable for new and/or relatively inexperienced clerical and office workers, or those who aspire to such a role. The course is designed for study off campus and access to a workplace (office) is highly desirable. The course applies adult learning principles of self-directed learning and students are required to maintain monthly contact with their teacher.

Entry Requirements

Legislative requirements with respect to age may apply to this course. Each student will undertake a Pre-Training Review before enrolling to help confirm the proposed course is suitable. It will provide valuable information about an individual's existing skills and knowledge, language, literacy and numeracy skills and whether the course will help in achieving learning and/or employment goals. Trainees' must be employed under the Australian Apprenticeship Scheme, at the commencement of the traineeship, the trainee and employer will be required to sign a training agreement which specifies the duration and type of training arrangements entered into and comply with Institute requirements.

Expected Time to Complete

1 Years

Units & Assessment
Core Units
Code Unit Name Hours Material
BSBWHS302 Apply knowledge of WHS legislation in the workplace 20 $25.00
Elective Units
Code Unit Name Hours Material
BSBADM307 Organise schedules 15 $25.00
BSBADM311 Maintain business resources 15 $25.00
BSBCMM301 Process customer complaints 30 $25.00
BSBCUS301 Deliver and monitor a service to customers 35 $25.00
BSBDIV301 Work effectively with diversity 30 $30.00
BSBFIA301 Maintain financial records 60 $25.00
BSBFLM303 Contribute to effective workplace relationships 40 $40.00
BSBFLM305 Support operational plan 40 $25.00
BSBFLM306 Provide workplace information and resourcing plans 40 $25.00
BSBFLM309 Support continuous improvement systems and processes 40 $25.00
BSBINM301 Organise workplace information 30 $30.00
BSBINM302 Utilise a knowledge management system 50 $25.00
BSBINN301 Promote innovation in a team environment 40 $40.00
BSBITU306 Design and produce business documents 80 $35.00
BSBITU307 Develop keyboarding speed and accuracy 50 $35.00
BSBITU309 Produce desktop published documents 50 $25.00
BSBITU312 Create electronic presentations 20 $30.00
BSBITU314 Design and produce spreadsheets 35 $40.00
BSBITU315 Purchase goods and services online 40 $30.00
BSBPRO301 Recommend products and services 20 $25.00
BSBWOR301 Organise personal work priorities and development 30 $30.00
BSBWRT301 Write simple documents 30 $30.00

Course Assessment

  • Observation and oral questioning
  • Project
  • Portfolio
  • Written task
  • Third party report
Your particular units of study will be determined from the core and elective units required for this qualification.

RPL is a formal assessment process that recognises relevant skills and knowledge you have already gained through previous training, work and life experiences. Contact the Institute today to discuss your options for RPL.

Indicative Fees

Government Subsidised $1,686
Concession $616
RPL Government Subsidised $810
RPL Concession $162
RPL Self-funded $1,215
Self-Funded $2,091

Average total fees include designated materials and will vary according to your specific unit choices and other factors.

The student tuition fees as published are subject to change given individual circumstances at enrolment.

For information on refunds in relation to withdrawals, transfers and cancellations refer to the following policies and procedures.
Refund of Course Fees Policy
Student Withdrawal and Refund of Course Fees Procedure

Please visit our Fees and Charges page for more information.
Intake Campus Course Details
2019 Ongoing Enrolment Mildura Campus Full Time, Part Time, Full Year, Trainee
2019 Ongoing Enrolment Swan Hill Campus Full Time, Part Time, Full Year, Trainee
2020 Ongoing Enrolment Mildura Campus Full Time, Full Year, Trainee