This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Employment possibilities in areas of Accounts Receivable Clerk, Accounts Payable Clerk, Clerk, Data Entry Operator, Junior Personal Assistant, Receptionist, Office Administration Assistant, Office Administrator, Word Processing Operator.
Students who have completed the Certificate III in Business could further their studies with enrolment into areas such as Certificate IV in Business, Certificate IV in Leadership and Management or Certificate IV in Accounting and Bookkeeping.
This course is completed via traineeship and flexible/online delivery. This qualification is suitable for new and/or relatively inexperienced clerical and office workers, or those who aspire to such a role. The course is designed for study off campus and access to a workplace (office) is highly desirable. The course applies adult learning principles of self-directed learning and students are required to maintain monthly contact with their teacher.
Legislative requirements with respect to age may apply to this course. Each student will undertake a Pre-Training Review before enrolling to help confirm the proposed course is suitable. It will provide valuable information about an individual's existing skills and knowledge, language, literacy and numeracy skills and whether the course will help in achieving learning and/or employment goals. Trainees' must be employed under the Australian Apprenticeship Scheme, at the commencement of the traineeship, the trainee and employer will be required to sign a training agreement which specifies the duration and type of training arrangements entered into and comply with Institute requirements.
1 Years
| Code | Unit Name | Hours | Material |
| BSBWHS302 | Apply knowledge of WHS legislation in the workplace | 20 | $25.00 |
| Code | Unit Name | Hours | Material |
| BSBADM307 | Organise schedules | 15 | $25.00 |
| BSBADM311 | Maintain business resources | 15 | $25.00 |
| BSBCMM301 | Process customer complaints | 30 | $25.00 |
| BSBCUS301 | Deliver and monitor a service to customers | 35 | $25.00 |
| BSBDIV301 | Work effectively with diversity | 30 | $30.00 |
| BSBFIA301 | Maintain financial records | 60 | $25.00 |
| BSBFLM303 | Contribute to effective workplace relationships | 40 | $40.00 |
| BSBFLM305 | Support operational plan | 40 | $25.00 |
| BSBFLM306 | Provide workplace information and resourcing plans | 40 | $25.00 |
| BSBFLM309 | Support continuous improvement systems and processes | 40 | $25.00 |
| BSBINM301 | Organise workplace information | 30 | $30.00 |
| BSBINM302 | Utilise a knowledge management system | 50 | $25.00 |
| BSBINN301 | Promote innovation in a team environment | 40 | $40.00 |
| BSBITU306 | Design and produce business documents | 80 | $35.00 |
| BSBITU307 | Develop keyboarding speed and accuracy | 50 | $35.00 |
| BSBITU309 | Produce desktop published documents | 50 | $25.00 |
| BSBITU312 | Create electronic presentations | 20 | $30.00 |
| BSBITU314 | Design and produce spreadsheets | 35 | $40.00 |
| BSBITU315 | Purchase goods and services online | 40 | $30.00 |
| BSBPRO301 | Recommend products and services | 20 | $25.00 |
| BSBWOR301 | Organise personal work priorities and development | 30 | $30.00 |
| BSBWRT301 | Write simple documents | 30 | $30.00 |
| 2019 | |
| Government Subsidised | $1,686 |
| Concession | $616 |
| RPL Government Subsidised | $810 |
| RPL Concession | $162 |
| RPL Self-funded | $1,215 |
| Self-Funded | $2,091 |
| Intake | Campus | Course Details |
| 2019 Ongoing Enrolment | Mildura Campus | Full Time, Part Time, Full Year, Trainee |
| 2019 Ongoing Enrolment | Swan Hill Campus | Full Time, Part Time, Full Year, Trainee |
| 2020 Ongoing Enrolment | Mildura Campus | Full Time, Full Year, Trainee |
