This course is completed via traineeship where you are employed in a business and learn a broad range of business skills in the workplace and via study. Your training will be supported by workplace visits, emails and phone calls from your trainer. Intakes are ongoing throughout the year and can start as soon as you are employed.
This qualification could lead to full-time employment as an administration officer, a customer service officer, a data entry operator or receptionist.
Certificate IV in Business or Certificate IV in Leadership and Management.
Students must be currently employed as a Trainee. You will undertake a Pre-Training Review to help confirm the proposed course is suitable. It will provide valuable information about your existing skills and knowledge, language, literacy and numeracy skills and whether the course will help in achieving learning and/or employment goals.
1 Years
| Code | Unit Name | Hours | Material |
| BSBWHS302 | Apply knowledge of WHS legislation in the workplace | 20 | $25.00 |
| Code | Unit Name | Hours | Material |
| BSBADM307 | Organise schedules | 15 | $25.00 |
| BSBADM311 | Maintain business resources | 15 | $25.00 |
| BSBCMM301 | Process customer complaints | 30 | $25.00 |
| BSBCUS301 | Deliver and monitor a service to customers | 35 | $25.00 |
| BSBDIV301 | Work effectively with diversity | 30 | $30.00 |
| BSBFIA301 | Maintain financial records | 60 | $25.00 |
| BSBFLM303 | Contribute to effective workplace relationships | 40 | $40.00 |
| BSBFLM305 | Support operational plan | 40 | $25.00 |
| BSBFLM306 | Provide workplace information and resourcing plans | 40 | $25.00 |
| BSBFLM309 | Support continuous improvement systems and processes | 40 | $25.00 |
| BSBINM301 | Organise workplace information | 30 | $30.00 |
| BSBINM302 | Utilise a knowledge management system | 50 | $25.00 |
| BSBINN301 | Promote innovation in a team environment | 40 | $40.00 |
| BSBITU302 | Create electronic presentations | 20 | $25.00 |
| BSBITU304 | Produce spreadsheets | 35 | $25.00 |
| BSBITU306 | Design and produce business documents | 80 | $35.00 |
| BSBITU307 | Develop keyboarding speed and accuracy | 50 | $35.00 |
| BSBITU309 | Produce desktop published documents | 50 | $25.00 |
| BSBITU312 | Create electronic presentations | 20 | $30.00 |
| BSBITU314 | Design and produce spreadsheets | 35 | $40.00 |
| BSBITU315 | Purchase goods and services online | 40 | $30.00 |
| BSBPRO301 | Recommend products and services | 20 | $25.00 |
| BSBWOR301 | Organise personal work priorities and development | 30 | $30.00 |
| BSBWRT301 | Write simple documents | 30 | $30.00 |
| 2019 | |
| Government Subsidised | $1,675 |
| Concession | $605 |
| RPL Government Subsidised | $810 |
| RPL Concession | $162 |
| RPL Self-funded | $1,215 |
| Self-Funded | $2,080 |
| Intake | Campus | Course Details |
| 2019 Ongoing Enrolment | Mildura Campus | Full Time, Part Time, Full Year, Trainee |
| 2019 Ongoing Enrolment | Swan Hill Campus | Full Time, Part Time, Full Year, Trainee |
