This qualification provides the skills and knowledge for an individual to be competent in a wide range of general information and communications technology (ICT) technical functions and to achieve a degree of self-sufficiency as an advanced ICT user. Persons working at this level will support information technology activities in the workplace across a wide range of ICT areas, including technical support, network administration, web technologies, software applications and digital media technologies.
This qualification could lead to employment working in an office environment such as an office administrator or working within the ICT industry as a help desk assistant or ICT support officer. You will gain employable skills but you will also be equipped with the knowledge to proceed into further education in this area.
By completing this qualification you will gain employable skills as well as a pathway to further education in this area. You might like to think about extending your skill set and undertaking the Certificate IV in Information Technology Networking or the Diploma in Information Technology.
Classroom Delivery
Each student will undertake a Pre-Training Review before enrolling to help confirm the proposed course is suitable. It will provide valuable information about an individual's existing skills and knowledge, language, literacy and numeracy skills and whether the course will help in achieving learning and/or employment goals.
1 Years
| Code | Unit Name | Hours | Material |
| BSBSUS401 | Implement and monitor environmentally sustainable work practices | 40 | $35.00 |
| BSBWHS304 | Participate effectively in WHS communication and consultation processes | 30 | $30.00 |
| ICTICT202 | Work and communicate effectively in an ICT environment | 40 | $35.00 |
| ICTICT301 | Create user documentation | 20 | $35.00 |
| ICTICT302 | Install and optimise operating system software | 20 | $35.00 |
| ICTSAS308 | Run standard diagnostic tests | 40 | $35.00 |
| Code | Unit Name | Hours | Material |
| BSBEBU401 | Review and maintain a website | 50 | $30.00 |
| ICTICT303 | Connect internal hardware components | 20 | $35.00 |
| ICTICT307 | Customise packaged software applications for clients | 80 | $35.00 |
| ICTICT409 | Develop macros and templates for clients using standard products | 60 | $35.00 |
| ICTNWK304 | Administer network peripherals | 20 | $35.00 |
| ICTNWK305 | Install and manage network protocols | 40 | $35.00 |
| ICTSAS303 | Care for computer hardware | 20 | $35.00 |
| ICTSAS304 | Provide basic system administration | 20 | $35.00 |
| ICTSAS307 | Install, configure and secure a small office or home office network | 50 | $35.00 |
| ICTWEB201 | Use social media tools for collaboration and engagement | 20 | $35.00 |
| ICTWEB302 | Build simple websites using commercial programs | 40 | $35.00 |
| ICTWEB303 | Produce digital images for the web | 30 | $35.00 |
| ICTWEB403 | Transfer content to a website using commercial packages | 20 | $25.00 |
| 2021 | |
| Government Subsidised | $3,228 |
| Concession | $1,106 |
| RPL Government Subsidised | $1,231 |
| RPL Concession | $246 |
| RPL Self-funded | $1,846 |
| Self-Funded | $3,843 |
| Intake | Campus | Course Details |
| 2021 Ongoing Enrolment | Mildura Campus | Full Time, Part Time, Full Year, Trainee |
