ICT30118 Certificate III in Information, Digital Media and Technology

Award Course
This training is delivered with Victorian and Commonwealth Government funding


This qualification provides the skills and knowledge for an individual to be competent in a wide range of general information and communications technology (ICT) technical functions and to achieve a degree of self-sufficiency as an advanced ICT user. Persons working at this level will support information technology activities in the workplace across a wide range of ICT areas, including technical support, network administration, web technologies, software applications and digital media technologies.


This qualification could lead to employment working in an office environment such as an office administrator or working within the ICT industry as a help desk assistant or ICT support officer. You will gain employable skills but you will also be equipped with the knowledge to proceed into further education in this area.


By completing this qualification you will gain employable skills as well as a pathway to further education in this area. You might like to think about extending your skill set and undertaking the Certificate IV in Information Technology Networking or the Diploma in Information Technology.

Course Delivery

Classroom Delivery

Entry Requirements

Each student will undertake a Pre-Training Review before enrolling to help confirm the proposed course is suitable. It will provide valuable information about an individual's existing skills and knowledge, language, literacy and numeracy skills and whether the course will help in achieving learning and/or employment goals.

Expected Time to Complete

1 Years

Units & Assessment
Core Units
Code Unit Name Hours Material
BSBSUS401 Implement and monitor environmentally sustainable work practices 40 $35.00
BSBWHS304 Participate effectively in WHS communication and consultation processes 30 $30.00
ICTICT202 Work and communicate effectively in an ICT environment 40 $35.00
ICTICT301 Create user documentation 20 $35.00
ICTICT302 Install and optimise operating system software 20 $35.00
ICTSAS308 Run standard diagnostic tests 40 $35.00
Elective Units
Code Unit Name Hours Material
BSBEBU401 Review and maintain a website 50 $30.00
ICTICT303 Connect internal hardware components 20 $35.00
ICTICT307 Customise packaged software applications for clients 80 $35.00
ICTICT409 Develop macros and templates for clients using standard products 60 $35.00
ICTNWK304 Administer network peripherals 20 $35.00
ICTNWK305 Install and manage network protocols 40 $35.00
ICTSAS303 Care for computer hardware 20 $35.00
ICTSAS304 Provide basic system administration 20 $35.00
ICTSAS307 Install, configure and secure a small office or home office network 50 $35.00
ICTWEB201 Use social media tools for collaboration and engagement 20 $35.00
ICTWEB302 Build simple websites using commercial programs 40 $35.00
ICTWEB303 Produce digital images for the web 30 $35.00
ICTWEB403 Transfer content to a website using commercial packages 20 $25.00

Course Assessment

  • Observation and oral questioning
  • Project
  • Practical task
  • Role play/Simulation
  • Knowledge based test
  • Written task
Your particular units of study will be determined from the core and elective units required for this qualification.

RPL is a formal assessment process that recognises relevant skills and knowledge you have already gained through previous training, work and life experiences. Contact the Institute today to discuss your options for RPL.

Indicative Fees

Government Subsidised $3,228
Concession $1,106
RPL Government Subsidised $1,231
RPL Concession $246
RPL Self-funded $1,846
Self-Funded $3,843

Average total fees include designated materials and will vary according to your specific unit choices and other factors.

The student tuition fees as published are subject to change given individual circumstances at enrolment.

For information on refunds in relation to withdrawals, transfers and cancellations refer to the following policies and procedures.
Refund of Course Fees Policy
Student Withdrawal and Refund of Course Fees Procedure

Please visit our Fees and Charges page for more information.
Intake Campus Course Details
2021 Ongoing Enrolment Mildura Campus Full Time, Part Time, Full Year, Trainee