This qualification reflects the role of skilled operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions. This qualification provides a pathway to work in any hospitality industry sector as a supervisor/manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.
This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafes, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.
SIT50416 Diploma of Hospitality.
Classroom Based delivery.
Each student will undertake a Pre-Training Review before enrolling to help confirm the proposed course is suitable. It will provide valuable information about an individual's existing skills and knowledge, language, literacy and numeracy skills and whether the course will help in achieving learning and/or employment goals.
2 Years
| Code | Unit Name | Hours | Material |
| BSBDIV501 | Manage diversity in the workplace | 60 | $35.00 |
| SITHIND004 | Work effectively in hospitality service | 0 | $35.00 |
| SITXCCS007 | Enhance customer service experiences | 40 | $35.00 |
| SITXCOM005 | Manage conflict | 20 | $35.00 |
| SITXFIN003 | Manage finances within a budget | 30 | $60.00 |
| SITXHRM001 | Coach others in job skills | 20 | $35.00 |
| SITXHRM003 | Lead and manage people | 60 | $35.00 |
| SITXMGT001 | Monitor work operations | 20 | $35.00 |
| SITXWHS003 | Implement and monitor work health and safety practices | 30 | $35.00 |
| Code | Unit Name | Hours | Material |
| BSBSUS401 | Implement and monitor environmentally sustainable work practices | 40 | $30.00 |
| BSBWOR203 | Work effectively with others | 15 | $30.00 |
| SITHFAB001 | Clean and tidy bar areas | 15 | $35.00 |
| SITHFAB002 | Provide responsible service of alcohol | 10 | $25.00 |
| SITHFAB003 | Operate a bar | 35 | $35.00 |
| SITHFAB004 | Prepare and serve non-alcoholic beverages | 20 | $25.00 |
| SITHFAB005 | Prepare and serve espresso coffee | 30 | $40.00 |
| SITHFAB007 | Serve food and beverage | 80 | $25.00 |
| SITHIND002 | Source and use information on the hospitality industry | 25 | $30.00 |
| SITXCCS006 | Provide service to customers | 25 | $25.00 |
| SITXCOM002 | Show social and cultural sensitivity | 20 | $25.00 |
| SITXFIN001 | Process financial transactions | 25 | $25.00 |
| SITXFSA001 | Use hygienic practices for food safety | 15 | $35.00 |
| SITXWHS001 | Participate in safe work practices | 12 | $30.00 |
| 2020 | |
| Government Subsidised | $3,376 |
| Concession | $1,233 |
| RPL Government Subsidised | $1,243 |
| RPL Concession | $249 |
| RPL Self-funded | $1,865 |
| Self-Funded | $3,997 |
| Intake | Campus | Course Details |
| 2020 July | Mildura Campus | Full Time, Classroom Based, Semester 2, Tuesday, Wednesday 9.00AM - 4.30PM, Thursday 8.00AM - 3.30PM |
