This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently have responsibility for others and make a range of operational business decisions. This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants hotels motels catering operations clubs pubs cafes and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services cookery food and beverage and gaming.
Possible job titles include banquet or function manager bar manager cafe manager Chef de cuisine Chef patissier club manager executive housekeeper front office manager gaming manager kitchen manager motel manager restaurant manager sous chef unit manager catering operations.
Advanced Diploma of Hospitality Management.
Classroom based delivery three days per week.
Each student will undertake a PreTraining Review before enrolling to help confirm the proposed course is suitable. It will provide valuable information about an individuals existing skills and knowledge language literacy and numeracy skills and whether the course will help in achieving learning and or employment goals.
18 Months
| Code | Unit Name | Hours |
| BSBDIV501 | Manage diversity in the workplace | 60 |
| BSBMGT517 | Manage operational plan | 70 |
| SITXCCS007 | Enhance customer service experiences | 40 |
| SITXCCS008 | Develop and manage quality customer service practices | 30 |
| SITXCOM005 | Manage conflict | 20 |
| SITXFIN003 | Manage finances within a budget | 30 |
| SITXFIN004 | Prepare and monitor budgets | 30 |
| SITXGLC001 | Research and comply with regulatory requirements | 80 |
| SITXHRM002 | Roster staff | 30 |
| SITXHRM003 | Lead and manage people | 60 |
| SITXMGT001 | Monitor work operations | 20 |
| SITXMGT002 | Establish and conduct business relationships | 60 |
| SITXWHS003 | Implement and monitor work health and safety practices | 30 |
| Code | Unit Name | Hours |
| BSBSUS401 | Implement and monitor environmentally sustainable work practices | 40 |
| BSBWOR203 | Work effectively with others | 15 |
| SITHFAB001 | Clean and tidy bar areas | 15 |
| SITHFAB002 | Provide responsible service of alcohol | 10 |
| SITHFAB003 | Operate a bar | 35 |
| SITHFAB004 | Prepare and serve non-alcoholic beverages | 20 |
| SITHFAB005 | Prepare and serve espresso coffee | 30 |
| SITHFAB007 | Serve food and beverage | 80 |
| SITHIND002 | Source and use information on the hospitality industry | 25 |
| SITHIND004 | Work effectively in hospitality service | 0 |
| SITXCCS006 | Provide service to customers | 25 |
| SITXCOM002 | Show social and cultural sensitivity | 20 |
| SITXFIN001 | Process financial transactions | 25 |
| SITXFSA001 | Use hygienic practices for food safety | 15 |
| SITXFSA002 | Participate in safe food handling practices | 40 |
| SITXHRM001 | Coach others in job skills | 20 |
| SITXHRM006 | Monitor staff performance | 50 |
| SITXWHS001 | Participate in safe work practices | 12 |
| 2022 | 2023 | |
| Government Subsidised | $4,805 | $5,058 |
| Concession | $1,717 | $1,816 |
| RPL Government Subsidised | $2,895 | $3,040 |
| RPL Concession | $579 | $608 |
| RPL Self-funded | $3,860 | $4,053 |
| Self-Funded | $5,770 | $6,071 |
| Intake | Campus | Course Details |
| 2022 July | Mildura Campus | Full Time, Classroom Based, Diploma Semester 2, 3 days a week, 9.00AM - 4.00PM |
| 2022 July | Mildura Campus | International, , Full Time, Classroom Based, Diploma Semester 2, 3 days a week, 9.00AM - 4.00PM |
