AUR31020 Certificate III in Automotive Sales

Award Course
This training is delivered with Victorian and Commonwealth Government funding


This qualification reflects the role of individuals who perform sales-related tasks in the automotive service and repair sector. No licensing, legislative or certification requirements apply to this qualification at the time of publication.


The Certificate III in Automotive sales, spare parts prepares new employees or recognises and develops existing workers who are performing general sales, spare parts functions in an automotive retail, service or repair business.


Further training pathways from this course could include Certificate IV in Automotive Management, Certificate IV in Vehicle Loss Assessing and Diploma of Automotive Management.

Course Delivery

This course is offered for apprentices only who are signed up with an Australian Apprenticeship Support Network provider. This course is primarily delivered on-the-job, however students may be required to attend campus for content that is not able to be adequately delivered and assessed in that particular business. Attendance hours may vary from student to student based upon the needs of the individual student and employer.

Entry Requirements

Each student will undertake a Pre-Training Review before enrolling to help confirm the proposed course is suitable. It will provide valuable information about an individual's existing skills and knowledge, language, literacy and numeracy skills and whether the course will help in achieving learning and/or employment goals. Students must be registered as an apprentice in Victoria or NSW to be eligible for enrolment in this course. No licensing, legislative or certification requirements apply to this qualification. Students will have some experience and gain further experience throughout their 3 years working in the industry.

Expected Time to Complete

3 Years

Units & Assessment
Core Units
Code Unit Name Hours Material
AURACA101 Respond to customer needs and enquiries in an automotive workplace 20 $26.00
AURAEA002 Follow environmental and sustainability best practice in an automotive workplace 25 $32.50
AURAFA104 Resolve routine problems in an automotive workplace 20 $26.00
AURASA102 Follow safe working practices in an automotive workplace 20 $26.00
AURSAA001 Process customer complaints in an automotive workplace 20 $26.00
AURSCA105 Sell automotive products and services 40 $52.00
AURSCA106 Promote automotive products and services 20 $26.00
AURSLA001 Comply with legal requirements when selling automotive products and services 15 $19.50
Elective Units
Code Unit Name Hours Material
AURAFA103 Communicate effectively in an automotive workplace 20 $26.00
AURAMA102 Communicate business information in an automotive workplace 20 $26.00
AURETR103 Identify automotive electrical systems and components 25 $32.50
AURETR125 Test, charge and replace batteries and jump-start vehicles 15 $19.50
AURLTA101 Identify automotive mechanical systems and components 25 $32.50
AURSBA001 Carry out warehousing procedures in an automotive workplace 40 $52.00
AURSBA102 Identify and match uncommon automotive parts 40 $52.00
AURSCA101 Select and supply automotive parts and products 100 $130.00
AURSCA102 Present automotive products and services for sale 20 $26.00
AURSCA111 Conduct online transactions in an automotive workplace 40 $52.00
AURTTK102 Use and maintain tools and equipment in an automotive workplace 20 $26.00
BSBPRO401 Develop product knowledge 30 $25.00
SIRRINV001 Receive and handle retail stock 35 $45.50
SIRRINV002 Control stock 35 $45.50
TLIA2020 Replenish stock 20 $20.00
TLILIC0003 Licence to operate a forklift truck 40 $52.00
Your particular units of study will be determined from the core and elective units required for this qualification.

RPL is a formal assessment process that recognises relevant skills and knowledge you have already gained through previous training, work and life experiences. Contact the Institute today to discuss your options for RPL.

Indicative Fees

2023 2024
Government Subsidised $2,780 $2,926
Concession $1,110 $726
Apprenticeship $2,470 $2,587
Apprenticeship Concession $1,048 $726
RPL Government Subsidised $1,777
RPL Concession $355
RPL Self-funded $2,369
Self-Funded $3,372 $3,546

Average total fees include designated materials and will vary according to your specific unit choices and other factors.

The student tuition fees as published are subject to change given individual circumstances at enrolment.

For information on refunds in relation to withdrawals, transfers and cancellations refer to the following policies and procedures.
Refund of Course Fees Policy
Student Withdrawal and Refund of Course Fees Procedure

Please visit our Fees and Charges page for more information.
Intake Campus Course Details
2023 Ongoing Enrolment Mildura Campus Full Time, Part Time, Classroom, Full Year, School Based Apprentice
2023 Ongoing Enrolment Mildura Campus Full Time, Classroom, Full Year, Apprentice