This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services. At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, casework or case management contexts.
Great pathway into the Diploma of Community Services.
Swan Hill Campus: Classroom based delivery offered 2 days per week. Flexible delivery with monthly workshops. Mildura campus: Classroom based learning every Monday and Tuesday from 9 am-3:00 pm. Students are expected to study and complete research and projects in own time as well as class time. Students are to complete 120 hrs / 3 weeks placement in a workplace/workshop delivery, this program is offered on campus and on the job. Trainee Delivery: Duration is 12 month's – enrolment can occur for February or July intake each year.
Applicants must be signed with an AA0 (Australian Apprenticeship Officer) and be registered with Epsilon (or state equivalent) as a Trainee, prior to commencing training. Must be 18 years at commencement of study. Students must obtain a satisfactory Police Clearance Certificate (must be supplied prior to enrolment). . Each student will undertake a Pre-Training Review before enrolling to help confirm the proposed course is suitable. It will provide valuable information about an individual's existing skills and knowledge, language, literacy and numeracy skills and whether the course will help in achieving learning and/or employment goals.
18 Months
| Code | Unit Name | Hours | Material |
| CHCADV001 | Facilitate the interests and rights of clients | 100 | $35.00 |
| CHCCCS004 | Assess co-existing needs | 80 | $35.00 |
| CHCCOM002 | Use communication to build relationships | 55 | $35.00 |
| CHCDIV001 | Work with diverse people | 40 | $35.00 |
| CHCLEG001 | Work legally and ethically | 55 | $35.00 |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships | 80 | $35.00 |
| HLTWHS003 | Maintain work health and safety | 40 | $35.00 |
| Code | Unit Name | Hours | Material |
| CHCADV002 | Provide advocacy and representation services | 80 | $35.00 |
| CHCAOD001 | Work in an alcohol and other drugs context | 80 | $35.00 |
| CHCCCS006 | Facilitate individual service planning and delivery | 120 | $35.00 |
| CHCCCS019 | Recognise and respond to crisis situations | 45 | $35.00 |
| CHCCDE011 | Implement community development strategies | 70 | $35.00 |
| CHCCOM001 | Provide first point of contact | 35 | $35.00 |
| CHCCOM005 | Communicate and work in health or community services | 30 | $35.00 |
| CHCCSM005 | Develop, facilitate and review all aspects of case management | 75 | $35.00 |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence | 50 | $35.00 |
| CHCGRP002 | Plan and conduct group activities | 70 | $35.00 |
| CHCMHS001 | Work with people with mental health issues | 80 | $35.00 |
| CHCPRP003 | Reflect on and improve own professional practice | 120 | $35.00 |
| CHCPRT001 | Identify and respond to children and young people at risk | 40 | $35.00 |
| CHCYTH001 | Engage respectfully with young people | 60 | $35.00 |
| CHCYTH002 | Work effectively with young people in the youth work context | 60 | $35.00 |
| HLTAID003 | Provide first aid | 18 | $35.00 |
| HLTWHS006 | Manage personal stressors in the work environment | 25 | $35.00 |
| 2020 | 2021 | |
| Government Subsidised | $4,951 | $4,882 |
| Concession | $1,462 | $1,393 |
| RPL Government Subsidised | $2,024 | $2,024 |
| RPL Concession | $405 | $405 |
| RPL Self-funded | $3,037 | $3,037 |
| Self-Funded | $5,963 | $5,894 |
| Intake | Campus | Course Details |
| 2021 February | Swan Hill Campus | Full Time, Classroom Based, Full Year |
| 2021 February | Mildura Campus | Part Time, Semester 1, Classes on Monday and Tuesday, 9.00AM - 3.00PM |
| 2021 February | Swan Hill Campus | Part Time, Full Year |
