This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services. At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, casework or case management contexts.
Aboriginal Health Education Officer, Community support worker, Domestic Violence Worker, Women's Health Educator, Case Worker (Community Services),Outreach Officer, Aboriginal Intake and Referral Worker, Early Intervention Homelessness Worker, Peak organisation worker, Community Education Worker, Welfare Support Worker, Court Support Worker, Support Worker (Community Services),Information and Referral Worker, Personal Adviser, Health Education Officer, Community Legal Officers, Welfare Rights Worker, Tenant Advice and Advocacy Worker, Family Support Worker, Phone Advice Worker.
Pathway into the Diploma of Community Services.
Classroom - Training will be delivered on site at SuniTAFE. Workplace - Training will be delivered in the workplace. This course is currently in transition; the course code, title, units and content may change in the future and further information will be provided upon enrolment and/or during the course of your training.
Applicants are required to undertake a Pre-Training Review to help confirm the course is suitable. Applicants must have access to a computer and the internet.
12 Months
| Code | Unit Name | Hours | Material |
| CHCADV001 | Facilitate the interests and rights of clients | 100 | $35.00 |
| CHCCCS004 | Assess co-existing needs | 80 | $35.00 |
| CHCCOM002 | Use communication to build relationships | 55 | $35.00 |
| CHCDIV001 | Work with diverse people | 40 | $0.00 |
| CHCLEG001 | Work legally and ethically | 55 | $35.00 |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships | 80 | $35.00 |
| HLTWHS003 | Maintain work health and safety | 40 | $35.00 |
| Code | Unit Name | Hours | Material |
| CHCAOD001 | Work in an alcohol and other drugs context | 80 | $35.00 |
| CHCCCS006 | Facilitate individual service planning and delivery | 120 | $35.00 |
| CHCCCS009 | Facilitate responsible behaviour | 40 | $35.00 |
| CHCCOM001 | Provide first point of contact | 35 | $35.00 |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence | 50 | $35.00 |
| CHCMHS001 | Work with people with mental health issues | 80 | $35.00 |
| HLTAID011 | Provide First Aid | 18 | $30.00 |
| HLTWHS006 | Manage personal stressors in the work environment | 25 | $35.00 |
| VU22448 | Work effectively with a national disability insurance scheme participant | 40 | $0.00 |
| 2024 | |
| Government Subsidised | $6,749 |
| Concession | $463 |
| Traineeship | $3,426 |
| Traineeship Concession | $463 |
| Self-Funded | $6,749 |
| Intake | Campus | Course Details |
| 2024 Ongoing Enrolment | Mildura Campus | Part Time, Full Year, Trainee |
| 2024 February | Mildura Campus | Full Time, Classroom, Full Year, Tuesday & Wednesday 9:00AM - 3:30PM, Thursday 9:00AM - 12:00PM |
