This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services. At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, casework or case management contexts.
Great pathway into the Diploma of Community Services
Classes are only offered at Swan Hill campus : Monday and Tuesday 9am - 4pm. Mildura campus: workshop delivery, this program is offered as a flexible mode of delivery with 6 weekly study sessions for 1 1/2 hours each. Both campuses offer on the job, Traineeships: Duration is dependent on the student's progression through the units. 12-18 month's duration - Enrolment can occur at any stage of the year.
Must be 18 years at commencement of study, a completed course application form incorporating a Pre-Training Review, and an interview. Each student will undertake a Pre-Training Review before enrolling to help confirm the proposed course is suitable. It will provide valuable information about an individual's existing skills and knowledge, language, literacy and numeracy skills and whether the course will help in achieving learning and/or employment goals.
18 Months
| Code | Unit Name | Hours | Material |
| CHCADV001 | Facilitate the interests and rights of clients | 100 | $40.00 |
| CHCCCS004 | Assess co-existing needs | 80 | $40.00 |
| CHCCOM002 | Use communication to build relationships | 55 | $40.00 |
| CHCDIV001 | Work with diverse people | 40 | $40.00 |
| CHCLEG001 | Work legally and ethically | 55 | $40.00 |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships | 80 | $40.00 |
| HLTWHS003 | Maintain work health and safety | 40 | $40.00 |
| Code | Unit Name | Hours | Material |
| CHCAOD001 | Work in an alcohol and other drugs context | 80 | $40.00 |
| CHCCCS006 | Facilitate individual service planning and delivery | 120 | $40.00 |
| CHCCCS020 | Respond effectively to behaviours of concern | 20 | $40.00 |
| CHCCDE011 | Implement community development strategies | 70 | $40.00 |
| CHCCOM001 | Provide first point of contact | 35 | $40.00 |
| CHCCSM005 | Develop, facilitate and review all aspects of case management | 75 | $40.00 |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence | 50 | $40.00 |
| CHCDIS010 | Provide person-centred services to people with disability with complex needs | 90 | $40.00 |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety | 25 | $40.00 |
| CHCGRP002 | Plan and conduct group activities | 70 | $40.00 |
| CHCMHS001 | Work with people with mental health issues | 80 | $40.00 |
| CHCPRP003 | Reflect on and improve own professional practice | 120 | $40.00 |
| CHCPRT001 | Identify and respond to children and young people at risk | 40 | $40.00 |
| CHCPRT002 | Support the rights and safety of children and young people | 40 | $40.00 |
| CHCPRT003 | Work collaboratively to maintain an environment safe for children and young people | 50 | $40.00 |
| CHCSOH001 | Work with people experiencing or at risk of homelessness | 85 | $40.00 |
| CHCYTH001 | Engage respectfully with young people | 60 | $40.00 |
| CHCYTH002 | Work effectively with young people in the youth work context | 60 | $40.00 |
| CHCYTH003 | Support young people to create opportunities in their lives | 45 | $40.00 |
| HLTAID003 | Provide first aid | 18 | $25.00 |
| HLTWHS006 | Manage personal stressors in the work environment | 25 | $40.00 |
| VU22448 | Work effectively with a national disability insurance scheme participant | 40 | $0.00 |
| 2019 | |
| Government Subsidised | $4,588 |
| Concession | $1,375 |
| RPL Government Subsidised | $1,868 |
| RPL Concession | $374 |
| RPL Self-funded | $2,802 |
| Self-Funded | $5,522 |
| Intake | Campus | Course Details |
| 2019 Ongoing Enrolment | Mildura Campus | Part Time, Flexible/Online, Full Year |
| 2019 Ongoing Enrolment | Mildura Campus | Full Time, Part Time, Full Year, Trainee |
| 2019 January | Swan Hill Campus | Full Time, Classroom Based, Full Year |
| 2019 Ongoing Enrolment | Swan Hill Campus | Part Time, Flexible/Online, Full Year |
