Certificate III in Business
Course details
Overview
This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance. Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Careers
This course will assist trainees to develop practical skills in general administration and office support roles, such as Clerk, Data Entry Operator, Junior Personal Assistant, Receptionist, Office Administration Assistant, Office Administrator, Word Processing Operator.
Pathways
Students who have completed the Certificate III in Business could further their studies with enrolment into areas such as Certificate IV in Leadership and Management or Certificate IV in Accounting and Bookkeeping.
Entry Requirements
Applicants are required to undertake a Pre-Training Review to help confirm the course is suitable. Applicants enrolling as an Apprentice/Trainee must have a registered training contract.
Units & Assessment
Core Units
| Code | Unit Name | Hours | Material |
| BSBCRT311 | Apply critical thinking skills in a team environment | 40 | $35.00 |
| BSBPEF201 | Support personal wellbeing in the workplace | 50 | $35.00 |
| BSBSUS211 | Participate in sustainable work practices | 20 | $35.00 |
| BSBTWK301 | Use inclusive work practices | 30 | $35.00 |
| BSBWHS311 | Assist with maintaining workplace safety | 40 | $35.00 |
| BSBXCM301 | Engage in workplace communication | 40 | $35.00 |
Elective Units
| Code | Unit Name | Hours | Material |
| BSBOPS304 | Deliver and monitor a service to customers | 35 | $35.00 |
| BSBOPS305 | Process customer complaints | 30 | $35.00 |
| BSBPEF301 | Organise personal work priorities | 30 | $35.00 |
| BSBPEF302 | Develop self-awareness | 30 | $35.00 |
| BSBTEC301 | Design and produce business documents | 80 | $35.00 |
| BSBTEC302 | Design and produce spreadsheets | 35 | $35.00 |
| BSBWRT311 | Write simple documents | 30 | $35.00 |
| BSBXTW301 | Work in a team | 40 | $35.00 |
| FNSACC323 | Perform financial calculations | 30 | $35.00 |
Your particular units of study will be determined from the core and elective units required for this qualification.
RPL is a formal assessment process that recognises relevant skills and knowledge you have already gained through previous training, work and life experiences. Contact the Institute today to discuss your options for RPL.
RPL is a formal assessment process that recognises relevant skills and knowledge you have already gained through previous training, work and life experiences. Contact the Institute today to discuss your options for RPL.
Course Fees
| 2026 | |
| Traineeship | $2,219 |
| Traineeship Concession | $455 |
| Self-Funded | $3,150 |
Average total fees include designated materials and will vary according to your specific unit choices and other factors.
The student tuition fees as published are subject to change given individual circumstances at enrolment.
For information on refunds in relation to withdrawals, transfers and cancellations refer to the following policies and procedures.
Refund of Course Fees Policy
Student Withdrawal and Refund of Course Fees Procedure
Please visit our Fees and Charges page for more information.
The student tuition fees as published are subject to change given individual circumstances at enrolment.
For information on refunds in relation to withdrawals, transfers and cancellations refer to the following policies and procedures.
Refund of Course Fees Policy
Student Withdrawal and Refund of Course Fees Procedure
Please visit our Fees and Charges page for more information.
Course Intakes
| Intake | Campus | Course Details |
| 2026 Ongoing Enrolment | Mildura Campus | Full Time, Full Year, Trainee |
| 2026 Ongoing Enrolment | Mildura Campus | Part Time, Full Year, Trainee |
