Certificate III in Information Technology
Course details
Overview
This qualification reflects the role of individuals who are competent in a range of Information and Communications Technology (ICT) roles, including animation, basic cloud computing, basic cyber awareness, digital media skills, generalist IT support services, networking, programming, systems and web development.
Individuals who work in these fields apply broad sets of skills, including foundational knowledge in critical thinking and customer service skills, to support a range of technologies, processes, procedures, policies, people and clients in a variety of work contexts.
Careers
IT Technician, Help Desk Officer, Customer Service Representative (ICT), Client Support Officer (ICT), User Support Specialist
Pathways
Certificate IV in Information Technology.
Entry Requirements
Applicants are required to undertake a Pre-Training Review to help confirm the course is suitable. Applicants enrolling as an Apprentice/Trainee must have a registered training contract.
Units & Assessment
Core Units
| Code | Unit Name | Hours | Material |
| BSBCRT301 | Develop and extend critical and creative thinking skills | 40 | $20.00 |
| BSBXCS303 | Securely manage personally identifiable information and workplace information | 40 | $35.00 |
| BSBXTW301 | Work in a team | 40 | $35.00 |
| ICTICT313 | Identify IP, ethics and privacy policies in ICT environments | 50 | $35.00 |
| ICTPRG302 | Apply introductory programming techniques | 40 | $35.00 |
| ICTSAS305 | Provide ICT advice to clients | 40 | $35.00 |
Elective Units
| Code | Unit Name | Hours | Material |
| ICTCLD301 | Evaluate characteristics of cloud computing solutions and services | 40 | $35.00 |
| ICTICT309 | Create ICT user documentation | 20 | $35.00 |
| ICTICT312 | Use advanced features of applications | 40 | $5.00 |
| ICTSAS310 | Install, configure and secure a small office or home office network | 50 | $35.00 |
| ICTSAS312 | Provide basic system administration | 20 | $35.00 |
| ICTWEB431 | Create and style simple markup language documents | 40 | $35.00 |
Your particular units of study will be determined from the core and elective units required for this qualification.
RPL is a formal assessment process that recognises relevant skills and knowledge you have already gained through previous training, work and life experiences. Contact the Institute today to discuss your options for RPL.
RPL is a formal assessment process that recognises relevant skills and knowledge you have already gained through previous training, work and life experiences. Contact the Institute today to discuss your options for RPL.
Course Fees
| 2026 | |
| Government Subsidised | $3,336 |
| Traineeship | $2,025 |
| Traineeship Concession | $369 |
| Self-Funded | $3,405 |
Free TAFE for Priority Courses is a Victorian Government program that covers your tuition fees to study in selected courses at TAFE, if you're eligible. Eligibility criteria apply. Free TAFE on selected courses only. Other fees and charges may apply. See www.freetafe.vic.gov.au.
Average total fees include designated materials and will vary according to your specific unit choices and other factors.
The student tuition fees as published are subject to change given individual circumstances at enrolment.
For information on refunds in relation to withdrawals, transfers and cancellations refer to the following policies and procedures.
Refund of Course Fees Policy
Student Withdrawal and Refund of Course Fees Procedure
Please visit our Fees and Charges page for more information.
The student tuition fees as published are subject to change given individual circumstances at enrolment.
For information on refunds in relation to withdrawals, transfers and cancellations refer to the following policies and procedures.
Refund of Course Fees Policy
Student Withdrawal and Refund of Course Fees Procedure
Please visit our Fees and Charges page for more information.
Course Intakes
| Intake | Campus | Course Details |
| 2026 Ongoing Enrolment | Mildura Campus | Full Time, Full Year, Trainee |
| 2026 Ongoing Enrolment | Mildura Campus | Full Time, Classroom, Full Year, 9.00AM - 3.30PM |
| 2026 October | Mildura Campus | Full Time, Classroom, Term 4, 9.00AM - 3.30PM |
