Student Services

SuniTAFE’s Student Support Services (SSS) department provides free and confidential services to students and staff across all SuniTAFE campuses. Services include disability support, information, resources, counselling, student wellbeing and referral services which meet individual student needs.

Support staff are on hand to assist with personal and study related matters before they create difficulties. Student Support Services staff are located at both the Mildura and Swan Hill campuses.

Mildura & Swan Hill support staff also include Retention Officers. The Retention Officers actively promote and communicate access to Institute services that support the student experience and ensures early intervention where there is the possibility of course withdrawal.

Location and hours

At the Mildura Campus, the Counselling & Wellbeing Coordinator, Student Wellbeing Officer and Disability Liaison Advisor are located across from Student Administration, on the ground floor next to Student Residence. 

At the Swan Hill Campus, Student Counsellor and Disability Liaison Office are located in Office Number AG23 in main education division, near the back door. Student Support Services working hours at both campuses are generally Monday to Thursday 8.30 am – 5.00 pm and Friday 8.30 am – 4.00 pm.

Additional support and information

  • Assignment proof reading – the Mildura library staff will proofread student assignments on request.
  • Computers & IT assistance – computers are available in the Library and Library staff can offer basic IT assistance. Further assistance is available via the IT Service department.
  • Course advice and enrolment help – please see the courses section of this website or contact Student Administration at any campus.
  • Evening security assistance – at the Mildura and Swan Hill campuses, security guards are available to provide assistance walking from classrooms to vehicles following evening and night classes. In Mildura, please ring Marshall Security Service on 03 5022 7855. In Swan Hill, please ring Swan Hill Security on 03 5032 3250. Please also ring these numbers if you see or hear any untoward activity at these campuses after business hours.
  • International student support – contact the International Students Unit or 03 5022 3703.
  • Koorie support – Indigenous Australians of any background can request assistance from the Dulka Yuppata Indigenous Training Centre.
  • Lost property – lost items can be lodged with and received from the Student Administration staff at each campus.
  • Migrant support – students who are new migrants to the country can get help with living and learning here from the Education Support unit