How it works

The Apprenticeship Support Program assists apprentices to navigate the apprenticeship system as well as assisting them resolve issues as they arise. This provides apprentices with an independent advice and mentoring service to discuss issues that may impact on their apprenticeship, including not only workplace or training issues but also personal issues.

The ASO's can assist and support apprentices to navigate workplace or training issues including referrals to Fairwork, WorkSafe, Centrelink, Australian Apprenticeship Network providers and the Victorian Regulations and Quality Authority. They can also help with referrals to other support services and provide assistance and support for apprentices who lose their job, wish to change employers or look at a different field of study.