ICT30120 Certificate III in Information Technology

Award Course
This training is delivered with Victorian and Commonwealth Government funding


This qualification reflects the role of individuals who are competent in a range of Information and Communications Technology (ICT) roles, including animation, basic cloud computing, basic cyber awareness, digital media skills, generalist IT support services, networking, programming, systems and web development. Individuals who work in these fields apply broad sets of skills, including foundational knowledge in critical thinking and customer service skills, to support a range of technologies, processes, procedures, policies, people and clients in a variety of work contexts.


IT Technician, Help Desk Officer, Customer Service Representative (ICT), Client Support Officer (ICT), User Support Specialist


Certificate IV in Information Technology.

Course Delivery

Classroom - Training will be delivered on site at SuniTAFE. Workplace - Training will be delivered in the workplace.

Entry Requirements

Applicants are required to undertake a Pre-Training Review to help confirm the course is suitable. Applicants enrolling as an Apprentice/Trainee must have a registered training contract.

Expected Time to Complete

6 Months

Units & Assessment
Core Units
Code Unit Name Hours Material
BSBCRT301 Develop and extend critical and creative thinking skills 40 $20.00
BSBXCS303 Securely manage personally identifiable information and workplace information 40 $35.00
BSBXTW301 Work in a team 40 $35.00
ICTICT313 Identify IP, ethics and privacy policies in ICT environments 50 $35.00
ICTPRG302 Apply introductory programming techniques 40 $35.00
ICTSAS305 Provide ICT advice to clients 40 $35.00
Elective Units
Code Unit Name Hours Material
ICTCLD301 Evaluate characteristics of cloud computing solutions and services 40 $35.00
ICTICT309 Create ICT user documentation 60 $35.00
ICTICT312 Use advanced features of applications 20 $5.00
ICTSAS310 Install, configure and secure a small office or home office network 50 $35.00
ICTSAS312 Provide basic system administration 20 $35.00
ICTWEB431 Create and style simple markup language documents 40 $35.00
Your particular units of study will be determined from the core and elective units required for this qualification.

RPL is a formal assessment process that recognises relevant skills and knowledge you have already gained through previous training, work and life experiences. Contact the Institute today to discuss your options for RPL.

Indicative Fees

Government Subsidised $3,243
Concession $375
Traineeship $1,952
Traineeship Concession $375
Self-Funded $3,243

Free TAFE for Priority Courses is a Victorian Government program that covers your tuition fees to study in selected courses at TAFE, if you’re eligible. Eligibility criteria apply. Free TAFE on selected courses only. Other fees and charges may apply. See www.freetafe.vic.gov.au.

Average total fees include designated materials and will vary according to your specific unit choices and other factors.

The student tuition fees as published are subject to change given individual circumstances at enrolment.

For information on refunds in relation to withdrawals, transfers and cancellations refer to the following policies and procedures.
Refund of Course Fees Policy
Student Withdrawal and Refund of Course Fees Procedure

Please visit our Fees and Charges page for more information.
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