This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities. This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.
Possible job titles include: Espresso coffee machine operator, food and beverage attendant, front desk receptionist, front office assistant, function attendant, function host, gaming attendant, guest service agent, housekeeper, restaurant host, senior bar attendant and waiter.
Certificate IV in Hospitality
Classroom - Training will be delivered on site at SuniTAFE. Combination of Blended and Workplace - Training will be delivered in the workplace and training will be delivered both on site at SuniTAFE and online.This course requires the completion of 72 hours of mandatory work placement. Placement is arranged by SuniTAFE.
Applicants are required to undertake a Pre-Training Review to help confirm the course is suitable. Applicants enrolling as an Apprentice/Trainee must have a registered training contract.
6 Months
| Code | Unit Name | Hours | Material |
| SITHIND006 | Source and use information on the hospitality industry | 25 | $0.00 |
| SITHIND008 | Work effectively in hospitality service | 0 | $0.00 |
| SITXCCS014 | Provide service to customers | 25 | $30.00 |
| SITXCOM007 | Show social and cultural sensitivity | 20 | $0.00 |
| SITXHRM007 | Coach others in job skills | 20 | $35.00 |
| SITXWHS005 | Participate in safe work practices | 12 | $30.00 |
| Code | Unit Name | Hours | Material |
| HLTAID011 | Provide First Aid | 18 | $0.00 |
| SITHFAB021 | Provide responsible service of alcohol | 10 | $0.00 |
| SITHFAB022 | Clean and tidy bar areas | 15 | $0.00 |
| SITHFAB023 | Operate a bar | 35 | $0.00 |
| SITHFAB024 | Prepare and serve non-alcoholic beverages | 20 | $0.00 |
| SITHFAB025 | Prepare and serve espresso coffee | 30 | $0.00 |
| SITHFAB027 | Serve food and beverage | 80 | $0.00 |
| SITXFIN007 | Process financial transactions | 25 | $0.00 |
| SITXFSA005 | Use hygienic practices for food safety | 15 | $20.00 |
| 2024 | 2025 | |
| Government Subsidised | $2,273 | $2,343 |
| Intake | Campus | Course Details |
| 2024 February | Mildura Campus | Full Time, Full Year, 9.00am - 4.00pm |
