CHC32015 Certificate III in Community Services

Award Course
This training is delivered with Victorian and Commonwealth Government funding


This qualification reflects the role of the entry level for the community services workers who support individuals through the provision of person centred services. Work may include day-to-day support of individual(s) in community settings or support the implementation of specific community-based programs.


Personal carer; support worker; community organisation employee.


Certificate IV in Community Services and the Diploma of Community Services.

Course Delivery

Both Swan Hill and Mildura offer students the opportunity to complete the Certificate III as an on the job traineeship. Duration is dependent on the student's progression through the units (12-18 months). Enrolment can occur at any stage of the year. Classroom based delivery is only offered at the Swan Hill campus 2 days per week on Wednesdays and Thursdays. Flexible delivery also available.

Entry Requirements

Obtain a satisfactory Police Clearance Certificate and Working with Children Check that must be supplied prior to enrolment.Each student will undertake a Pre-Training Review before enrolling to help confirm the proposed course is suitable. This will provide valuable information about an individual's existing skills and knowledge, language, literacy and numeracy skills and whether the course will help in achieving learning and/or employment goals.

Expected Time to Complete

1 Years

Units & Assessment
Core Units
Code Unit Name Hours Material
CHCCCS016 Respond to client needs 60 $35.00
CHCCOM005 Communicate and work in health or community services 30 $35.00
CHCDIV001 Work with diverse people 40 $35.00
HLTWHS002 Follow safe work practices for direct client care 25 $35.00
HLTWHS006 Manage personal stressors in the work environment 25 $35.00
Elective Units
Code Unit Name Hours Material
CHCADV001 Facilitate the interests and rights of clients 100 $35.00
CHCAOD001 Work in an alcohol and other drugs context 80 $35.00
CHCCCS005 Conduct individual assessments 45 $35.00
CHCCCS009 Facilitate responsible behaviour 40 $35.00
CHCCCS019 Recognise and respond to crisis situations 45 $35.00
CHCCCS023 Support independence and wellbeing 80 $35.00
CHCCCS028 Provide client-centred support to people in crisis 70 $35.00
CHCCDE003 Work within a community development framework 65 $35.00
CHCCOM001 Provide first point of contact 35 $35.00
CHCCOM002 Use communication to build relationships 55 $35.00
CHCDFV001 Recognise and respond appropriately to domestic and family violence 50 $35.00
CHCDIS007 Facilitate the empowerment of people with disability 100 $35.00
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety 25 $35.00
CHCGRP001 Support group activities 30 $35.00
CHCLEG001 Work legally and ethically 55 $35.00
CHCMHS001 Work with people with mental health issues 80 $35.00
CHCPRP001 Develop and maintain networks and collaborative partnerships 80 $35.00
CHCPRT001 Identify and respond to children and young people at risk 40 $35.00
CHCSOH001 Work with people experiencing or at risk of homelessness 85 $35.00
CHCVOL001 Be an effective volunteer 25 $35.00
CHCYTH003 Support young people to create opportunities in their lives 45 $35.00
HLTAID003 Provide first aid 18 $35.00

Course Assessment

  • Observation and oral questioning
  • Practical task
  • Role play/Simulation
  • Written task
Your particular units of study will be determined from the core and elective units required for this qualification.

RPL is a formal assessment process that recognises relevant skills and knowledge you have already gained through previous training, work and life experiences. Contact the Institute today to discuss your options for RPL.

Indicative Fees

Government Subsidised $3,118
Concession $957
RPL Government Subsidised $1,254
RPL Concession $251
RPL Self-funded $1,881
Self-Funded $3,745

Free TAFE for Priority Courses is a Victorian Government program that covers your tuition fees to study in selected courses at TAFE, if you’re eligible. Eligibility criteria apply. Free TAFE on selected courses only. Other fees and charges may apply. See

Average total fees include designated materials and will vary according to your specific unit choices and other factors.

The student tuition fees as published are subject to change given individual circumstances at enrolment.

For information on refunds in relation to withdrawals, transfers and cancellations refer to the following policies and procedures.
Refund of Course Fees Policy
Student Withdrawal and Refund of Course Fees Procedure

Please visit our Fees and Charges page for more information.
Intake Campus Course Details
2021 Ongoing Enrolment Mildura Campus Full Time, Part Time, Full Year, Trainee
2021 February Swan Hill Campus Part Time, Blended Delivery, Full Year, Tuesdays, Fridays twice a month, 5PM to 8.00PM
2021 February Swan Hill Campus Full Time, Classroom Based, Full Year, Wednesdays and Thurdays, Friday workshops twice per month, 9.00AM to 3.00PM