This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services. At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, casework or case management contexts. This course will contain discussions, media and assessment material that covers sensitive topics that can evoke strong emotional responses in some individuals, including: (for example, but not limited to) sexual violence,, family violence, abuse, racism, mental health and trauma. Please be aware that if you have any unresolved or unsupported trauma in your personal life this may be triggered by the content, please take the opportunity to speak to one of our teaching staff to discuss. This course has simulations, roles plays and presentations, these are designed specifically to develop skills ready for the real work environment and are a compulsory part of the curriculum and our assessment requirements to meet compliance for your qualification.
Aboriginal Health Education Officer, Community support worker, Domestic Violence Worker, Women's Health Educator, Case Worker (Community Services),Outreach Officer, Aboriginal Intake and Referral Worker, Early Intervention Homelessness Worker, Peak organisation worker, Community Education Worker, Welfare Support Worker, Court Support Worker, Support Worker (Community Services),Information and Referral Worker, Personal Adviser, Health Education Officer, Community Legal Officers, Welfare Rights Worker, Tenant Advice and Advocacy Worker, Family Support Worker, Phone Advice Worker.
Pathway into the Diploma of Community Services
Classroom - Training will be delivered on site at SuniTAFE. Workplace - Training will be delivered in the workplace.
Applicants are required to undertake a Pre-Training Review to help confirm the course is suitable. Applicants must have access to a computer and the internet. Applicants enrolling as an Apprentice/Trainee must have a registered training contract.
12 Months
| Code | Unit Name | Hours | Material |
| CHCADV001 | Facilitate the interests and rights of clients | 100 | $35.00 |
| CHCCOM002 | Use communication to build relationships | 55 | $35.00 |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence | 50 | $35.00 |
| CHCDIV001 | Work with diverse people | 40 | $0.00 |
| CHCLEG001 | Work legally and ethically | 55 | $0.00 |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships | 80 | $35.00 |
| HLTWHS002 | Follow safe work practices for direct client care | 25 | $0.00 |
| Code | Unit Name | Hours | Material |
| CHCAOD001 | Work in an alcohol and other drugs context | 80 | $0.00 |
| CHCCCS004 | Assess co-existing needs | 80 | $35.00 |
| CHCCCS009 | Facilitate responsible behaviour | 40 | $35.00 |
| CHCCOM001 | Provide first point of contact | 35 | $35.00 |
| CHCDIS012 | Support community participation and social inclusion | 60 | $0.00 |
| CHCMHS001 | Work with people with mental health issues | 80 | $0.00 |
| HLTAID011 | Provide First Aid | 18 | $0.00 |
| HLTWHS006 | Manage personal stressors in the work environment | 25 | $0.00 |
| 2024 | 2025 | |
| Government Subsidised | $6,629 | $6,757 |
| Concession | $434 | $252 |
| Traineeship | $3,355 | $3,305 |
| Traineeship Concession | $434 | $252 |
| Self-Funded | $6,629 | $6,757 |
| Intake | Campus | Course Details |
| 2025 February | Mildura Campus | Part Time, Full Year, Trainee |
| 2025 February | Swan Hill Campus | Part Time, Full Year, Trainee |
| 2025 February | Mildura Campus | Full Time, Classroom, Full Year, Ongoing, Tuesday - Thursday, 9:00AM - 3:30PM |
